As a small, locally owned and operated practice, Cheerful Chatter Speech-Language Services is there when you need them. Your child’s progress is our top priority. That means we can keep in touch with their doctors, therapists, and teachers. This level of communication allows everyone to be committed to the same goals, on the same page, and working together to help your child make genuine progress across all areas of their life.

Insurance policies can be confusing and tricky!  We will do our best to give you a clear picture of how much things will cost and/or how much you will be reimbursed.  In addition, we will try to submit electronic claims/superbills directly to your carrier on your behalf…  Applicable reimbursement usually comes about three weeks later.  We have worked with a variety of carriers, including Aetna, BCBS, Cigna, Humana, and TRICARE.

When families desire regular weekly services, they take part in our Reservation System…  Instead of dealing with payments at every visit, we will out spread the cost of services across automated weekly invoices.  This allows for lower, more predictable payments and a host of other benefits…  

Perks of the Reservation System include a guaranteed, standing appointment time that is arranged in advance, unlimited free make-ups for timely cancellations as long as your reservation remains active, a complete lack of attendance minimums, and no extra fees (ever!).

For your convenience, we accept all payment methods accepted by Square.  These include:

• EFT transfers from a bank account you select (we will not be able to access this information)
• Visa, MasterCard, Discover, American Express, JCB, and UnionPay cards.
  
• Cards from Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) are also accepted!​

Small Steps in Speech is a local, non-profit organization dedicated to providing grants to children without coverage for therapies, treatments, communicative devices, or other services aimed at improving their communication skills.  

UnitedHealthcare Children’s Foundation is a charitable organization that provides medical grants to help children gain access to health-related services not covered, or not fully covered, by their family’s commercial health insurance plan. 

Some of our clients begin the process with an Initial Meet & Greet. These optional 40-minute appointments offer you the opportunity to ask questions and get to know our providers.  They may be held in-person, over the phone, or via telehealth.  If interested, please click here to schedule an appointment.

Appointments scheduled between 8:00 am and 11:55 am EST must be canceled by 7:00 pm EST the night prior.  Appointments scheduled between 12:00 pm and 8:00 pm EST must be canceled by 9:00 am EST the day of.  Please respond to your appointment reminders that come via email and/or text or use our online scheduling system to make changes when needed.

Therapy appointments within the Reservation Model that are canceled late or missed entirely will be forfeited and ineligible for a free make-up.

All other appointments that are canceled late or missed entirely will incur a fee equal to the scheduled service (up to $350) regardless of reason.